Cookie Policy

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences and actions. Cookies are widely used to make websites work more efficiently and to provide useful information to site owners.

How We Use Cookies

At zolanastore.com, we use cookies and similar technologies (such as web beacons, pixels, and tags) to enhance your browsing experience, analyze site traffic, personalize content, and deliver targeted advertisements. Below is a detailed breakdown of the types of cookies we use.

Types of Cookies We Use

1. Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable core functionality such as navigating the site, accessing secure areas, and using shopping cart features. Without these cookies, the website cannot function properly. Examples include shopping cart session cookies, authentication cookies, and security cookies.

2. Performance and Analytics Cookies

These cookies collect anonymous, aggregated data about how visitors use our website, such as which pages are visited most often, how long visitors stay, and whether they encounter errors. This information helps us improve our website's performance and user experience. Examples include Google Analytics cookies that track page views, bounce rates, and session duration.

3. Functional Cookies

These cookies remember the choices you make on our site (such as your language, region, or login credentials) and provide enhanced, personalized features. They may also remember changes you have made to text size, fonts, and other customizable parts of pages. Examples include cookies that remember your login details, language preferences, or recently viewed products.

4. Targeting and Advertising Cookies

These cookies track your browsing activity across websites and are used to deliver advertisements that are relevant to your interests. They also help us measure the effectiveness of our advertising campaigns and limit the number of times you see a particular ad. Examples include Facebook Pixel, Google Ads remarketing cookies, and Microsoft Advertising cookies.

5. Social Media Cookies

These cookies are placed by social media platforms (such as Facebook, Instagram, Pinterest, and Twitter) when you interact with our content or use sharing buttons on our site. They may track your browsing behavior across other websites to build a profile of your interests.

6. Third-Party Cookies

In addition to the cookies we set directly, third-party services embedded on our site may place their own cookies. These include payment processors, analytics providers, and embedded content providers. We do not control these third-party cookies.

7. Security Cookies

These cookies help detect fraudulent activity, protect against unauthorized access, and ensure the security of your data while using our site. Examples include cookies that monitor login attempts and detect unusual account activity.

8. Session Cookies

These are temporary cookies that are created when you visit our site and are deleted when you close your browser. They are essential for certain website features to work smoothly during your browsing session, such as remembering items in your shopping cart.

9. Persistent Cookies

Unlike session cookies, persistent cookies remain on your device for a predetermined period or until you manually delete them. They help us recognize you as a returning visitor and remember your preferences, such as keeping you logged in between visits or remembering your language settings.

How to Manage and Control Cookies

You have the right to accept or decline cookies. Most web browsers are set to accept cookies by default, but you can modify your browser settings to decline cookies if you prefer. Here is how to manage cookies in common browsers:

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data
  • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Settings > Cookies and site permissions

Please note that disabling certain cookies may impact the functionality of our website. For example, if you disable essential cookies, you may not be able to use the shopping cart or complete a purchase.

You can also opt out of targeted advertising cookies through the following platforms:

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

Customer support hours: 9:00 AM to 5:00 PM EST, Monday to Friday

Email: support@zolanastore.com (response within 12 hours during business days)

Phone: +1 (737) 437-3984 (available 24/7)

Company name: Teal Essence Inc

Address: 11840 Deodar Way, Reno, NV 89506, United States

You can also reach us through our contact page at https://zolanastore.com/pages/contact-us