Billing Terms
Billing Terms and Conditions
Thank you for shopping at zolanastore.com! Below you will find our payment policy, designed to ensure a secure and seamless transaction for all our valued customers.
1. Accepted Payment Methods
We accept payments via major credit cards including Visa and Mastercard.
2. Currency
All transactions on zolanastore.com are processed in United States Dollars (USD).
3. Tax Calculation
Applicable taxes are calculated based on your location and the products you purchase. Tax amounts will be clearly displayed during the checkout process before you finalize your order.
4. Secure Payment Processing
The security of your payment information is our top priority. All transactions on zolanastore.com are encrypted using Secure Socket Layer (SSL) technology and processed through PCI DSS compliant payment gateways to ensure maximum protection for your personal and financial data.
5. Payment Confirmation
After your payment has been successfully processed, you will receive a confirmation email from support@zolanastore.com. This email serves as your receipt and contains full details of your purchase.
6. Payment Issues
If you experience any payment-related issues or discrepancies, please contact our customer support team at support@zolanastore.com. We are here to help and will resolve any concerns promptly.
7. Order Processing
Your order will be processed and shipped promptly upon successful payment authorization. Please refer to our Shipping & Delivery Policy for more information on processing and delivery times.
8. Billing Descriptor
Charges from zolanastore.com will appear on your bank or credit card statement as ZOLANASTORE.COM. If you do not recognize a charge on your statement, please contact us at support@zolanastore.com before initiating a dispute with your bank. We are happy to help you identify any transaction.
9. Payment Policy Updates
Zolanastore.com reserves the right to update or modify this payment policy at any time without prior notice. Any changes take effect immediately upon being posted on our website.
By completing a purchase on zolanastore.com, you agree to comply with and be bound by the terms outlined in this Payment Policy. If you have any questions or need further assistance regarding payments, please reach out to us at support@zolanastore.com.
Contact Us
Customer support hours: 9:00 AM to 5:00 PM EST, Monday to Friday
Email: support@zolanastore.com (response within 12 hours during business days)
Phone: +1 (737) 437-3984 (available 24/7)
Company name: Teal Essence Inc
Address: 11840 Deodar Way, Reno, NV 89506, United States
You can also reach us through our contact page at https://zolanastore.com/pages/contact-us